Here you will find an overview of frequently asked questions to Diergaarde Blijdorp and the corresponding answers.
We are open every day. During the winter season from 09:00 AM to 5:00 PM and during the summer season until 6:00 PM.
Parking at the Diergaarde Blijdorp parking lot costs €10.00, and it's €6.50 for season ticket holders. Parking tickets can be obtained from the ticket machines at the main entrance.
Weekends and Wednesdays are often busy. The weather and holidays also play a significant role. For an estimate of crowd levels, please check our agenda.
We kindly ask you to smoke as little as possible within the zoo, and if you do smoke, please use the designated "cigarette butt bins" that are distributed throughout the park. Please note: as of January 1, 2024, Diergaarde Blijdorp will be entirely smoke-free
You can find a quiet spot or use the changing room/adapted restroom for visitors with disabilities where you can lock the door. Use the free Blijdorp app for directions to these locations. For heating baby food or bottles, there are microwaves available in our restaurants. In the restaurant De Lepelaar, there are two separate rooms that can also be used as prayer rooms or quiet spaces.
No, (bicycles), roller skates, and scooters are not allowed.
To protect the animals in the zoo, dogs/pets cannot be admitted. The reasons for this include the possibility of our animals reacting with fear when encountering (house) pets, and the desire to prevent the potential spread of diseases to which our animals may not be immune. Assistance dogs are an exception, but there is no kennel available.
No, it is not possible to reserve a ticket for your visit to Blijdorp. You can easily purchase a ticket online through the website. Additionally, you can also buy a ticket at the ticket counters.
If you haven't received the tickets in your email, please check your spam/unwanted mailbox first. For further questions about tickets, you can contact our ticket partner Ticketcounter at +31 (0)10 751 64 00 or via email. They are available during opening hours: Monday to Friday from 9:00 AM to 5:30 PM, and on weekends via email.
Within 14 days of purchasing the e-tickets, you can exercise your right of withdrawal by using this form. Tickets that have already been used cannot be cancelled through the right of withdrawal. The right of withdrawal does NOT apply to e-tickets that are part of a package and are booked for a specific day and/or time.
The e-tickets can also be scanned from a smartphone and tablet. You can now also download them as mobile tickets in your wallet.
You can redeem these at the ticket counter.
For any questions, rebooking, or cancellations of tickets from resellers, please contact the organization from which you purchased the ticket directly.
You can purchase a subscription on our website every day of the year. After purchase, you will have immediate access to My Subscription. Your subscription passes can be collected at the Visitor Service at the main entrance (Blijdorplaan 8). Your pass will be provided with a photo there. You can then start using your subscription right away.
The subscription is valid for one year from the date of purchase.
You can easily do this online through My Subscription, by emailing firstname.lastname@example.org, or in person at the ticket counter/Visitor Service of Diergaarde Blijdorp. It is not possible to cancel a subscription over the phone
A subscription with Rotterdampas discount can only be purchased at the ticket counter.
Please note: everyone added to the subscription with a discount must possess a Rotterdampas.
Click here for all information regarding subscriptions (and day passes) with the Rotterdampas.
You can bring a maximum of 4 people at the discounted rate to Blijdorp per day (the subscription holder must be present). During ticket inspection, the subscription must be presented along with these tickets.
No, it is not necessary.
During each subscription period, a maximum of five children aged 3 to 17 years can be added to a subscription. This also applies to foster and stepchildren.
No, that is not possible. Subscriptions are personal and therefore not transferable. The pass displays the photo of the holder along with their name.
You can purchase a subscription with monthly payments through the website. During the purchase, you will pay for the first 3 months. After these 3 months, we will collect the subscription fee monthly.
Companions of individuals who cannot visit the zoo independently may be eligible for a discounted companion subscription. There is a separate arrangement for professional companions from institutions; please inquire at the ticket counter. Individuals with disabilities aged 3 and above may bring a companion at the companion day rate.
It is possible that your cancellation and the invoice mailing crossed paths. If you have already received confirmation from us, you can disregard the invoice. If you haven't received confirmation within 2 weeks of receiving the invoice, please contact us at 0900 1857 (no extra charges).
Diergaarde Blijdorp is accessible for wheelchair users and mobility scooter users. There are also plenty of benches in scenic spots along the route. You can charge your mobility scooter at the exterior wall/entrance of the De Lepelaar restaurant.
For a relaxed exploration with younger children, you can rent strollers at the entrance for €3.50.
Yes, wheelchairs can be reserved by phone at 0900-1857. A cash deposit of €50 is required. Wheelchairs are also disinfected before issuance.
Visitors who wish to bring an assistance dog into the zoo must notify us at least one day in advance by phone. Call 0900 1857 (no extra charges). There are certain conditions for the safety of assistance dogs and our animals. Click here for the conditions >.
Blijdorp offers a special guided tour for visually impaired visitors. This tour aims to make the experience of the wildlife as "visible" as possible, both individually and in small groups, by using the sense of touch.
On the free Blijdorp app, you can see which catering locations are open today.
The "Zee van ZOOvenirs" and the "VriendenBazaar" are open during regular hours. Also, take a look at our online store. Please note: parking tickets are not available for purchase at the "Zee van ZOOvenirs."
No, the sale of souvenirs is reserved for visitors of the Diergaarde. After a visit to the Diergaarde, you might want to take a nice souvenir home as a memory for yourself or as a gift.